Issue with Inbound SMS / OTP (One Time Passcodes)

Issue with Inbound SMS / OTP (One Time Passcodes)

For us to trace any issue I need (for 3 examples within the last 12 hours or so):
  • The number trying to send you an SMS / OTP (One Time Passcode) and
  • The time (as accurately as possible) for each SMS / OTP
We will then use that information to trace the issue in logs.

Can you please ALSO confirm if you can send SMS and if your calls in and out are working?

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