Issue using Top-Ups via Paypal

Issue using Top-Ups via Paypal

We are aware that some customers have an issue using Paypal to top-up. We have therefore created a method for topping up using your credit card via another payment provider (Stripe)

Please follow this link below and choose the amount you would like to top-up.


PLEASE NOTE - You need to make sure you put your service number (the service number we gave you for contacts to dial) on the order form, so that we can associate your payment to your service.

    • Related Articles

    • 'Top-ups' to a pay monthly account

      Dear When you have a 'pay monthly' account and you top up, you are topping up a number of minutes and NOT a value. Your account is set to up a highly discounted rate and so, when you top up £10 for 500 mins or £20 for 1000 mins for example, we add ...
    • Issue Resolved

      Dear Customer We have been informed by our supplier that today's earlier issue has now been resolved. Thank you for your patience while the engineers struggled to overcome a wider issue in the UK Telecom networks. We will continue to monitor this, ...
    • Issue with Inbound SMS / OTP (One Time Passcodes)

      For us to trace any issue I need (for 3 examples within the last 12 hours or so): The number trying to send you an SMS / OTP (One Time Passcode) and The time (as accurately as possible) for each SMS / OTP We will then use that information to trace ...
    • Account Locked - Payment overdue

      Dear, That is because your account is pay monthly and the automatic collection has not been possible. This monthly payment MUST be collected automatically and popups cannot be used for this. Because your account payment has failed, the account is now ...
    • How to use your Call-Guard Feature

      Hi As requested, we have enabled the Call-Guard Feature on your account You chose to filter via DENY LIST / ALLOW LIST delete as appropriate This feature can make sure that you are only contacted by people who you wish to talk to. ALLOW LISTS allow ...